Terms & Conditions
Welcome to the Baby World online store. These Terms & Conditions apply to all visitors and customers who access or use https://www.babyworld.com.my/.
By accessing or using our website, you acknowledge that you have read, understood and agreed to be bound by these Terms & Conditions. If you do not agree with any of these terms, please do not use our website.
1. General
Baby World reserves the right to update, modify, add or remove any part of these Terms & Conditions at any time without prior notice.
Any updated Terms & Conditions will be published on this website. Your continued use of the website after any changes have been published constitutes your acceptance of the updated Terms & Conditions.
2. Website Content
All content displayed on this website, including but not limited to product images, photographs, illustrations, designs, graphics, icons, videos, product descriptions and written materials, is owned by, licensed to, or used with permission by Baby World, unless otherwise stated.
No part of this website may be reproduced, copied, modified, distributed, republished or used for commercial purposes without our prior written permission.
3. Product Information
We make reasonable efforts to ensure that the product descriptions, images, prices, availability and other information displayed on our website are accurate and up to date.
However, product colours, appearance and images may vary depending on your device, monitor or screen settings.
There may occasionally be typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability or other website content. Baby World reserves the right to correct such errors, inaccuracies or omissions and to update information when necessary.
4. Product Availability
All products displayed on our website are subject to availability.
The availability of a product at the time an order is placed does not guarantee that the product will remain available until the order is processed.
If a product becomes unavailable after an order has been placed, Baby World may contact the customer regarding the order and, where applicable, arrange a refund for the unavailable product.
5. Orders
By placing an order through our website, you agree to provide accurate and complete information required to process your order.
Baby World reserves the right to refuse, cancel or limit any order where necessary, including but not limited to:
Product availability issues
Incorrect pricing or product information
Incorrect or incomplete customer information
Suspected fraudulent or unauthorised transactions
Technical errors
Other circumstances that may affect the proper processing of an order
If an order is cancelled after payment has been made, any applicable refund will be processed through the relevant payment method.
6. Prices and Payment
All prices displayed on our website are subject to change without prior notice.
Customers are responsible for reviewing the order details and total amount payable before completing the purchase.
Payment transactions may be processed through third-party payment service providers. Customers may be subject to the terms and conditions of the relevant payment service provider.
7. Shipping and Delivery
Orders will be delivered within 5–7 working days from the date of order confirmation.
Delivery times may vary depending on the delivery location, courier service, public holidays, peak periods and other circumstances beyond our reasonable control.
For further information, please refer to our Shipping Policy.
8. Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
Returned products must meet the applicable return requirements before a refund can be processed.
For further information, please refer to our Return & Refund Policy.
9. Customer Accounts
Customers are responsible for maintaining the confidentiality of their account information and password.
Customers are also responsible for ensuring that the personal information provided to Baby World is accurate, complete and up to date.
Baby World reserves the right to suspend or terminate an account where necessary, including where there is a violation of these Terms & Conditions or where the security and integrity of the website may be compromised.
10. Prohibited Use
Customers must not use this website for any unlawful, fraudulent or unauthorised purpose.
Customers must not attempt to interfere with, disrupt, damage or gain unauthorised access to the website, its systems, servers or related services.
11. Comments and Feedback
Customers may submit comments, feedback, reviews or other content where such functions are available on the website.
Any content submitted must not be unlawful, defamatory, abusive, obscene, misleading or infringe the intellectual property, privacy or other rights of any third party.
Baby World reserves the right to remove content that violates these requirements or applicable laws.
12. Intellectual Property
All trademarks, logos, designs, photographs, graphics, text and other intellectual property displayed on this website remain the property of their respective owners.
Nothing on this website grants any customer or visitor the right to use any intellectual property without the relevant owner's prior written permission.
13. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
These links are provided for convenience only. Baby World does not control and is not responsible for the content, availability, privacy practices or security of third-party websites or services.
Customers access third-party websites and services at their own risk.
14. Limitation of Liability
To the extent permitted by applicable law, Baby World shall not be liable for losses or damages arising from circumstances beyond our reasonable control, including website interruptions, technical failures, internet or network failures, courier delays, service interruptions or other unforeseen events.
Nothing in these Terms & Conditions is intended to exclude or restrict any rights or remedies that cannot legally be excluded or restricted under applicable law.
15. Indemnification
To the extent permitted by applicable law, customers agree to indemnify and hold Baby World harmless from claims, losses, damages, liabilities, costs and expenses arising from their misuse of the website, violation of these Terms & Conditions, or violation of any applicable law or third-party rights.
16. Termination
Baby World reserves the right to suspend or terminate access to the website or a customer account where necessary, including where a customer violates these Terms & Conditions or engages in conduct that may compromise the security, operation or integrity of the website.
17. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.
Any dispute arising out of or in connection with the use of this website or the purchase of products or services from BABY WORLD (MALAYSIA) SDN. BHD. shall be subject to the laws of Malaysia and the jurisdiction of the courts of Malaysia.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at:
BABY WORLD (MALAYSIA) SDN. BHD.
Registration No.: 202201013490 (1459187-W)
Address: No.5, Lorong Dr. Wong Soon Kai 4D, 96000 Sibu, Sarawak, Malaysia
Phone: 017-995 1168
Email: [email protected]
